is a software package for the coordinating, scheduling, routing
and delivery of meals-on-wheels. Easily implemented,
and with low hardware requirements, the package features:
is, first and foremost, a meal-delivery software package
with an emphasis on scheduling and routing flexibility,
as well as an emphasis on client health. Because of
the emphasis on client health, it offers a robust nutritional
counseling and disease tracking component. And, soon
it will offer a very sophisticated volunteer and driver
management and scheduling module.
- An Intuitive User Interface
has an interface that users love. What does this mean
for you? The ability to be productive quickly, with
a very short learning curve. In addition to being easy
to learn, the software has many built-in checks so that
you can't enter data incorrectly. Several Wizards
make some of the more complicated tasks a breeze. And
those who prefer using the keyboard to the mouse will
find abundant control-key shortcuts.
Many Productivity Features
comes to productivity features, MealService
excels. Features such as
- Sophisticated route management
tools, for managing the number of clients assigned
to a route and for setting the delivery order of the
route. The route management tools, including MealService's
close integration with MapPoint®,
make route realignments a breeze.
How do these tools affect you? If a route needs to
be reordered this makes the task painless. If a route
has grown too large, this makes the job of moving
some clients to a new route virtually instantaneous.
And less thought has to be given up front to how many
routes the organization requires, since it's a simple
procedure, when required, to create a new route and
migrate clients to it.
reminders, that can be created as needed. The Reminder
will alert you upon logging in on the appropriate
date that a Follow-Up is due. No more 'yellow stickies'
plastered all over your monitor. You'll be reminded
of important deadlines automatically!
- A map of the client's address
can be generated at the click of a button(1).
How will this simplify your life? You'll be
able to give lost drivers directions very quickly.
added clients can be assigned to the correct route
by verifying their address at the time of intake.
- The ability
to support more than one address per client. Imagine,
being able to deliver a client's meal to a dialysis
clinic on the day's he or she is there, and to their
home the balance of the week. Or, how about being
able to deliver a holiday meal to an address that's
only needed for that one day?
- Easy one-click copying of a Client's
name and address for pasting into a word processing
risk of offending a client by mistyping the client's
name or address. And, you'll save time by not having
to type the name and address into correspondence.
- Any Client's
record can be flagged with a pop-up window as a reminder
of critical information: for example: that the Client
is deaf, or only speaks a foreign language.
no embarrassed clients or staff members due to someone
having forgotten a client's unique communication needs.
deliveries can be created using an auto-scheduler.
If you deliver an item on an infrequent basis, this
will automate scheduling of that delivery. For example:
you could schedule the delivery of a birthday cake
on a client's birthday years into the future. Or schedule
delivery of a nutritional supplement on a monthly
can be printed on delivery labels or route sheets.
If you need to record undelivered meals, simply scanning
the returned deliveries can save incredible time,
with no worries about assigning the meal to the wrong
client. Scanning can also be used to record walk-in
or congregate visits.
- Virtually limitless end-user query
The bane of every publicly- or grant-funded
organization is having to respond to requests for information
such as "How many meals did we deliver to Delaware
County?" or "How many dependents and caretakers
did we serve where the client is over 70?" The
Intelligent Browse — an interactive,
drill-down query tool actually makes getting the answers
painless (and dare we say, fun?).
includes a visual query designer, for those times that
a report isn't needed, but you simply need a quick list
of clients meeting certain conditions.
comes bundled with over 100 reports. But, in addition,
each and every report can be customized, by you
if need be. In addition, sometimes you just need the
data in a slightly different format. Almost every report
can be exported to Excel or a word processing document.
Do you need
to maintain an archive of all of your delivery route
sheets? email a report to a case manager or remote site?
You can print every report to an Adobe PDF file, with
no extra software required.
If one or
more of the bundled reports don't meet your needs, the
integrated report designer allows the creation of as
many additional reports, as needed. By you or us, as
- Very Customizable Architecture
was designed from the ground up to be absolutely flexible.
As your organization changes, perhaps by adding a new
service such as frozen meals or a walk-in grocery pantry,
MealService will be able to accommodate
your needs. The flexible architecture also means that
you'll be able to customize many of the screens to closely
match your work flow... hide those fields you don't
application screen, for example, is so adaptable and
capable that one organization decided to use it for
their outcomes surveys. Now their outcomes results are
integrated directly with the clients having been surveyed,
rather than in an external database.
MealService will allow you to place
a client on a different route every day if need be.
Why might you want this? Perhaps
because a volunteer driver one or two days a week does
not get along with a client.
The nutritional assessment component
is completely customizable. Your organization can decide
which health and nutrition data to track. You'll easily
be able to identify those clients most at risk and monitor
their progress closely.
further extend the functionality of MealService.
Do you need to create a cycle of menus and know exactly
what menu substitutions are required for any given diet?
How about the need to reschedule those clients who would
have received a delivery on a holiday? These needs,
and more, are accommodated by some of the MealService
Plug-Ins currently available.
Internet connection required. Microsoft® MapPoint®
can also be used for single-address mapping.